Help & frequently asked questions
Need further help? Email support@namatch.com.
What is NaMatch?
NaMatch helps people and businesses hire local support in Nigeria, including when the person hiring lives abroad. Workers can also find and apply for opportunities.
How do I get started?
Choose I'm Hiring or I'm Looking for Work and register using email/password or a verified Nigerian phone number. Complete the role-specific profile and verification steps.
Can I arrange support for someone in Nigeria while abroad?
Yes. You can arrange help for a parent, relative, household or business in Nigeria while managing the booking remotely.
How are payments handled?
Payment details are shown during booking. Transactions are processed through our payment provider and the platform records the payment status.
How do I report a problem?
Open the relevant booking or case to report an issue, or contact support@namatch.com.
How can I close my account?
Sign in, open Settings, and use the account deletion option. Some records may need to be retained for legal, payment or safety purposes.
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